Arrivé
Curated Mobility · Cascais · Sintra · Lisboa

Your new life
in Portugal.
Well placed.

Safety, quality, and agility — from your first document to your first morning coffee in Cascais.

Segurança, qualidade e agilidade — do primeiro documento ao primeiro café em Cascais.

Start your move Explore services
Safety · Segurança
Real-time tracking
Quality · Qualidade
Curated network
Agility · Agilidade
Done right, fast
"Moving is more than changing address.
It's choosing a better life —
and having someone handle the rest."
"Mudar é mais do que trocar de endereço. É escolher uma vida melhor — e ter alguém que cuida do resto."
Safety · Quality · Agility
What we do · O que fazemos

Five Services.
One curated experience.

From your first transfer to your property insurance — Arrivé manages every layer of your new life in Portugal.

Do primeiro transfer ao seguro da sua propriedade — a Arrivé gere cada detalhe da sua nova vida em Portugal.

01
Mobility & Transfers
Tesla Model 3 transfers — airport arrivals, medical appointments, school runs with live GPS tracking. Private tours of Cascais and Sintra. Your family, always safely placed.
02
Installation & Setup
NIF, bank account, health number, utilities, visa support (D7 / D8 / Digital Nomad), school enrolment, driving licence exchange. Every step tracked in the Arrivé app.
03
Real Estate
Property search and buyer representation, non-resident property management, premium condominium administration, rental management. AMI licensed. Your asset, always looked after.
04
Insurance & Credit
Health, home, life, auto and business insurance mediation. Mortgage intermediation for non-residents and Brazilians. ASF and Banco de Portugal certified. The right coverage, first time.
05
Lifestyle Concierge
Senior health concierge, curated partner network (doctors, lawyers, accountants, schools), Portuguese lessons, ongoing monthly support via the Arrivé app. Your life, our priority.
Tesla Model 3 · Premium Mobility

Premium mobility.
Total transparency.

Every journey tracked in real time. Every arrival confirmed. Your children, your appointments, your transfers — all visible in the Arrivé app, at any moment.

Cada corrida rastreada em tempo real. Cada chegada confirmada. Seus filhos, suas consultas, seus transfers — todos visíveis no app Arrivé, a qualquer momento.

Live GPS tracking for every journey
Push notifications — departure, arrival, confirmation
Book transfers and check your process status in the app
Child seat included · bilingual driver (EN / PT-BR)
School run — live
Vehicle Tesla Model 3 · Black · Plate XX-00-XX
Status En route to St. Julian's School · 4 min away
Passenger Sofia — confirmed pick-up 08:14
Estimated arrival 08:31 · St. Julian's School, Carcavelos
Monthly plan
From €135 / month
Good morning, Sarah
Your Arrivé
In progress
NIF appointment confirmed — 14 May, 10:00
NIF obtained ✓
Bank account opened ✓
Health insurance — under review
School enrolment
D7 visa — docs pending
Book
Transfer
Message
Our Team
Arrivé App · Total transparency
Em Breve · Coming Soon

Everything visible.
Nothing to worry about.

Track your installation process in real time. Book transfers, message our team directly, store your documents securely. One app for everything — from day one to year one.

Acompanhe o seu processo de instalação em tempo real. Reserve transfers, fale com a nossa equipa diretamente, guarde os seus documentos em segurança. Um app para tudo — do primeiro ao último dia.

App em desenvolvimento · Em breve disponível
Our promise · Nossa promessa

Three pillars.
One standard.

01
Safety · Segurança
Every step documented and tracked in real time. You are never in the dark — you know exactly where your process stands, at any moment, from any device.
Cada etapa documentada e acompanhada em tempo real. Você nunca fica sem saber — vê exatamente onde está o seu processo, a qualquer momento.
02
Quality · Qualidade
Curated partner network. We don't do volume — we do it right. Every service selected with rigour, every detail treated with attention. Only verified professionals in our network.
Rede de parceiros curada. Não fazemos volume — fazemos bem. Cada serviço selecionado com rigor, cada detalhe tratado com atenção. Apenas profissionais verificados.
03
Agility · Agilidade
Portugal has bureaucracy. We know how to navigate it — faster than anyone who just arrived. You gain weeks, sometimes months, of time to actually live your new life.
Portugal tem burocracia. Sabemos navegar nela — mais rápido do que qualquer recém-chegado. Você ganha semanas para viver, não para tratar de papelada.
Quem Somos · Who We Are

Construído por quem
já chegou antes de si.

Built by those who arrived before you.

Escolher Portugal não foi um impulso. Foi uma decisão consciente, trabalhada, pesquisada — exatamente como as melhores decisões da nossa vida. E ainda assim, quando chegou a hora, percebemos que havia algo a faltar: não informação, mas a informação certa, na hora certa, de alguém em quem pudéssemos confiar.

Choosing Portugal was not an impulse. It was a deliberate, researched decision — like every meaningful choice we've made. And yet, when the moment came, something was missing: not information, but the right information, at the right time, from someone we could truly trust.

Conhecíamos pessoas que já estavam cá. Procurámos referências. Queríamos saber: qual o melhor banco para não-residentes? Que seguro de saúde cobre bem sem custar uma fortuna? Qual a escola que realmente entrega o que promete? Que advogado sabe trabalhar com brasileiros? A resposta chegava sempre fragmentada — e a incerteza mantinha-se. A conveniência que esperávamos desta nova vida ainda não existia.

We knew people who were already here. We looked for references. Which bank for non-residents? Which health insurance actually delivers? Which school is worth it? Which lawyer understands our reality? The answers were always fragmented — and the uncertainty remained. The convenience we expected from this new life simply didn't exist yet.

Quando queremos o melhor para a nossa família, não queremos arriscar. Queremos certeza. Segurança. E a tranquilidade de saber que cada escolha foi feita com critério.

When we want the best for our family, we don't want to take chances. We want certainty. Safety. The peace of mind that every decision was made with rigour.

Foi essa exigência — a nossa própria — que criou a Arrivé.

That standard — our own — is what created Arrivé.

Construímos a estrutura que gostaríamos de ter encontrado: curada, discreta, com parceiros verificados e um serviço que funciona como ter um amigo de confiança que já conhece Portugal por dentro — e que está genuinamente disponível para si.

We built the structure we wished existed: curated, discreet, with vetted partners and a service that works like having a trusted friend who knows Portugal from the inside — and is genuinely there for you.

Conveniência · Convenience
Tudo coordenado num único ponto de contacto. Sem dispersão, sem perder tempo com o que não devia ser problema seu.
Everything in one place. No chasing providers, no wasted time on what shouldn't be your problem.
Segurança · Safety
Cada parceiro é selecionado com rigor. Não indicamos o que não usaríamos para nós próprios.
Every partner vetted. Every recommendation based on real experience. We only refer what we'd use ourselves.
Referência · Reference
As melhores decisões tomam-se com as referências certas. Temos as nossas — e partilhamo-las consigo, sem reservas.
The best decisions are made with the right references. We have ours — and we share them with you, without reservation.
Círculo seleto · Private circle
Os nossos clientes tornam-se parte de um grupo restrito. Uma rede que cresce com critério — e que já está cá para recebê-lo.
Our clients become part of a curated group. A network that grows with intention — and is already here to welcome you.
Um círculo de pessoas que já escolheram Portugal — e que o esperam.
A private circle, already here for you.

Os clientes Arrivé não são apenas clientes. São um grupo seleto de brasileiros e internacionais que escolheram Portugal com critério — e que partilham muito mais do que uma morada. Partilham referências de confiança, conexões de negócio, recomendações que só circulam entre quem se conhece bem. Um médico que fala a sua língua. Um contabilista que conhece a sua realidade. Um vizinho que já passou pelo que você está a viver. Quando entra na Arrivé, não entra sozinho — entra numa rede que já o está à sua espera.

Arrivé clients are not just clients. They are a curated circle of Brazilians and internationals who chose Portugal with intention — and who share far more than an address. Trusted referrals, business connections, recommendations that only travel between people who truly know each other. When you join Arrivé, you don't arrive alone — you step into a network that's already here for you.

Faça parte. Contribua. Receba. É assim que os melhores círculos funcionam.
Join. Contribute. Receive. That is how the best circles work.

Packages · Pacotes

Choose your
starting point.

Every package is a curated bundle — not a list of tasks. Choose the one that fits your moment, and we handle the rest.

Cada pacote é uma seleção curada — não uma lista de tarefas. Escolha o que faz sentido para o seu momento, e nós tratamos do resto.

About insurance & mortgage mediation · Sobre seguros e crédito
Arrivé is an ASF-certified insurance mediator and a Banco de Portugal registered credit intermediary. Our mediation service — comparing, recommending and arranging the best policy or mortgage for your profile — is included in your package at no extra cost to you. We are remunerated by the insurer or bank.

What you pay directly: the insurance premium (monthly or annual, paid to the insurer) and mortgage instalments (paid to the bank) are your own costs, separate from any Arrivé package. We make sure you choose the best option — but we don't pay it for you.
Health insurance · Seguro de saúde
Arrivé: compares 5+ insurers, recommends, arranges — included in package
You pay: premium to insurer · €40–€180/month
Home insurance · Seguro habitação
Arrivé: compares proposals, often better than the bank offers — included in package
You pay: premium to insurer · €150–€400/year
Mortgage · Crédito habitação
Arrivé: analyses credit capacity, approaches 4–6 banks, negotiates — included in Investor
You pay: monthly instalment to bank · depends on loan amount
Car insurance · Seguro automóvel
Arrivé: compares all-risk policies for Tesla Model 3/Y — add-on · no extra fee
You pay: premium to insurer · €800–€1.800/year
Essentials
Smooth Landing
For individuals or couples arriving without children, without a property purchase, and without a complex visa. Fast, efficient, essential.
Para quem chega sozinho ou em casal, sem filhos, sem compra de imóvel e sem visto complexo. Rápido, eficiente, essencial.
⏱ ~12–15h Arrivé work · delivered in 2–3 weeks
Included · Incluído
NIF — Tax identification number
Número de Identificação Fiscal
Document preparation, appointment at AT, in-person support or power of attorney.
~3h
Bank account opening
Abertura de conta bancária
Bank selection for your profile, document prep, appointment and in-person support.
~2h
Utilities — electricity, water, internet
Utilitários — luz, água, internet
Contracting 3 utilities, plan comparison, activation management.
~2.5h
NHS registration · Número de utente SNS
Acesso ao sistema de saúde público
Registration at the local health centre. Access to the Portuguese public health system.
~1h
1 airport transfer · Tesla Model 3
1 transfer aeroporto em Tesla Model 3
Name board reception, luggage assistance, direct route to Cascais / Sintra / Lisbon.
included
Arrivé app access + real-time checklist
App Arrivé + checklist em tempo real
Live process tracking, shared documents, direct chat with our team.
included
30-day post-delivery support
30 dias de suporte pós-entrega
Questions via app on business days, reply within 24h. Related to services in this package only.
30 days
Not included · Não incluído
Government fees (AT, AIMA, etc.) — paid directly by you
Residence visa — see Family package or add-on
Insurance premiums — paid by you to the insurer
Property search or viewings
WhatsApp →
Investor
Complete Settlement
For those buying property, needing a mortgage, or arriving with a company. The most complete package — from bureaucracy to your first dinner at home.
Para quem compra imóvel, precisa de crédito habitação, ou chega com empresa. O pacote mais completo — da burocracia ao primeiro jantar em casa.
⏱ ~55–70h Arrivé work · delivered in 6–12 weeks
Everything in Family + · Tudo do Family +
All Family services included
Base setup, visa, school search & enrolment, 1-month school transport, 2 insurance mediations, 3-month support.
~35h
Real estate · Imóvel
Buyer's agent representation
Representação do comprador — licença AMI
Profile & budget analysis, property shortlist, up to 5 accompanied viewings in Tesla Model 3, market comparison report, negotiation support.
~10h
3 months property management
3 meses de gestão de propriedade
After deed: monthly inspection visit with photo report in the app, maintenance coordination, key management.
~6h
Mortgage · Crédito habitação
Mortgage intermediation — Banco de Portugal registered
Intermediação de crédito — registo Banco de Portugal
Credit capacity analysis, proposals from 4–6 banks, spread & conditions negotiation, support through to deed signing. Monthly instalment paid by you to the bank.
~6h
Tax guidance · Orientação fiscal
IFICI / NHR 2.0 guidance
Orientação IFICI / NHR 2.0
Eligibility analysis, benefits explained, coordination with partner accountant for submission. Arrivé does not replace your accountant — we coordinate and follow up.
~2h
Ongoing support
6 months support via app
Questions within 24h on business days. Includes renewal tracking, insurance claims support, property queries.
6 months
Not included · Não incluído
Property price, deed costs, IMT, notary fees — paid by you
Monthly mortgage instalment — paid by you to the bank
Insurance premiums — paid by you to the insurer
Accountant / TOC fees — paid by you directly
WhatsApp →
Senior Care · Monthly
Peace of Mind
For 60+ expatriates who want total peace of mind — health, home and bureaucracy managed by someone they trust, with regular family updates.
Para expatriados 60+ que querem paz de espírito total — saúde, casa e burocracia geridas por alguém de confiança, com atualizações regulares para a família.
⏱ ~6–8h Arrivé work per month · minimum 6 months
Every month · Todos os meses
4 medical transfers · Tesla Model 3
4 transfers médicos por mês
Appointments, exams, pharmacy. Wait time up to 1h included. Live GPS tracking. Additional transfers at €45/ride.
4 rides/mo
Medical schedule management
Gestão de agenda médica
Appointment booking, exam date tracking, medication reminders. Communication in English with partner clinics.
~2h/mo
Monthly property inspection
Inspeção mensal da propriedade
In-person visit, photo report shared in app. Urgent maintenance identified and coordinated.
~1.5h/mo
Document renewals & current bureaucracy
Renovações e burocracia corrente
Document renewals, bill payments, important correspondence. Within agreed scope.
~1.5h/mo
Monthly family report via app
Relatório mensal para a família via app
Health summary, property status, completed and pending tasks. Shared with authorised family contacts in the app.
included
Direct line with our team — 7 days
Linha direta com a nossa equipa — 7 dias/semana
Chat via app. Reply within 4h on weekdays, 12h on weekends. For urgent health or property situations.
7 days/wk
Not included · Não incluído
Property maintenance costs — paid by you
Insurance premiums — paid by you to the insurer
Transfers beyond the 4 monthly — €45/ride
Medical emergencies — 112 or private clinic
WhatsApp →
Add-ons — individual services · serviços avulso
School transport (monthly)
Tesla Model 3, live GPS tracking in app, push notifications, child seat included. Up to 2 children on same route.
⏱ Daily · school days · fixed schedule
WhatsApp →
Property management
For non-residents. Monthly inspection with photo report in app, maintenance coordination, key & contract management.
⏱ ~4–5h Arrivé work/month
WhatsApp →
Airport transfer
Tesla Model 3, name board reception, luggage assistance, direct route. Cascais / Sintra / Lisbon. Booked via app.
⏱ On demand · 2h booking confirmation
WhatsApp →
Visa support (standalone)
Eligibility analysis, full document preparation, AIMA process follow-up. D7, D8 or Digital Nomad.
⏱ ~8–10h · timeline depends on AIMA
WhatsApp →
Private tour Cascais / Sintra
Personalised route in Tesla Model 3, bilingual guide EN/PT-BR. Half-day (4h) or full day (8h).
⏱ 4h or 8h · 48h advance booking
WhatsApp →
Monthly support (standalone)
For already-settled clients. Direct chat with our team via app, renewals, day-to-day questions. Reply within 24h on business days.
⏱ ~3–4h Arrivé work/month
WhatsApp →
WhatsApp · Agende uma chamada

Ready to move
well?

A free conversation with our team on WhatsApp — no scripts, no pressure. Just an honest conversation about your move and how Arrivé can help.

Uma conversa gratuita com a nossa equipa no WhatsApp — sem roteiro, sem pressão. Apenas uma conversa honesta sobre a sua mudança e como a Arrivé pode ajudar.

info@arrivept.com
Cascais · Sintra · Lisboa
English · Português · Português BR